Contact

Six direct inboxes, no contact form

We do not run a contact form because the message you send is rarely the message we receive. Pick the inbox that fits the nature of your message; it goes to a person who handles that kind of work, not to a triage queue.

We acknowledge most messages within five working days.

Editorial

Questions about an article, a methodology or a gear entry. Sourcing: please include the URL and the specific claim you want us to defend or revise.

[email protected]

Acknowledged within five working days. Substantive replies within fourteen.

Corrections

Verified corrections to specific claims. Please include the article URL, the sentence you believe is wrong and a source for the correct value.

[email protected]

Reviewed within five working days. Verified corrections are applied in the place of the original text.

Privacy & data rights

Requests to access, correct, port or delete your personal data under GDPR, UK GDPR or CCPA/CPRA. Privacy-policy questions.

[email protected]

Acknowledged within five working days. Rights requests fulfilled within 30 days where required by law.

Legal notice

Formal legal correspondence, intellectual-property notices, formal complaints and any matter requiring a formal written response.

[email protected]

Acknowledged within five working days. Substantive replies within the timeframes required by applicable law.

Accessibility

Barriers you encounter using this site, requests for alternative formats (large print, plain HTML, audio summary) and assistive-technology reports.

[email protected]

Acknowledged within five working days. Fixes or alternative formats delivered within thirty working days where feasible.

Press

Press enquiries, media appearances, image and reprint requests, embargoed materials.

[email protected]

Acknowledged within five working days. Embargoed or fast-turnaround requests handled on a best-effort basis.

What to include

Almost every reply we send starts with the same five questions. Answering them up front cuts round-trip time significantly.

  • 01The URL of the page, article or tool your message is about, if any.
  • 02The specific statement, number or product you are referencing.
  • 03The source you believe contradicts or supports the point you are raising.
  • 04Whether you are writing on your own behalf or representing an organisation.
  • 05Whether we may quote you by name and role in our reply.

Postal notice

Postal address details for formal notices are available on written request to [email protected]. We respond with the registered address within five working days.